Please read the Terms & Conditions and Privacy Policy carefully. The following Terms & Conditions will be deemed to have been accepted by the You on usage of our Site. 

“BTS” “We,” “us,” and “our” means Bajaj Technology Services (a unit of Bajaj Finserv Direct Ltd. (BFDL));

The “Site” means our website, mobile site, or application we provide with the url link https://www.bajajtechai.com

“User”, “You” and “your” mean anyone who visits, accesses, or uses our Site.

If you do not agree with the terms and conditions stated hereunder, you shall not access, visit our Site or can exit the same.

1. By agreeing to these terms and conditions, you agree to the terms of our Privacy Policy.
2. The Content provided on this Site is free of charge and for informational purposes only. It does not create a business or professional services relationship between you and BTS.
3. Intellectual Property Rights - The names and logos of BFDL and its affiliates are trademarks (whether registered or not), of BFDL and its affiliates (collectively, the “Marks”). All content, text, images, graphics, video and audio used on this Site belong to BTS (“Content”). No Content from this Site may be copied, modified, reproduced, republished, uploaded, transmitted, posted or distributed in any form without prior written permission from BTS. All rights not expressly granted herein are reserved. Unauthorized use of the Content appearing on this Site shall be considered as violation of copyright, trademark and other applicable laws. Bajaj Technology Services is an applied trademark of Bajaj Finserv Direct Limited.
4. Monitoring - BTS may monitor the access to this Site. We may terminate access of any User for any reason without notice.
5. Modifications - BTS may, at any time, make modifications, changes and alterations to the contents of this Site, including these terms and conditions, without prior notice. You are responsible to review these terms and conditions at regular intervals. Your continued use of this Site following any modifications, changes or alterations shall constitute your acceptance of such modifications, changes or alterations.
6. Warranty - BTS does not represent or warrant that the Site will be uninterruptedly available. Please note that the Site may not meet the User’s requirements, that access may be interrupted, that there may be delays, failures, errors or omissions or loss of transmitted information, that viruses or other contaminating or destructive properties may be transmitted or that damage may occur to your computer system. You have sole responsibility for ensuring adequate protection and back up of data and/or equipment and for undertaking reasonable and appropriate precautions to scan for computer viruses or other destructive properties. BTS makes no representations or warranties regarding the accuracy, functionality or performance of any third-party software that may be used relating to the Site.
7. The Content contained in the Site has been obtained from sources believed to be reliable. BTS disclaims all warranties as to the accuracy, completeness or adequacy of such information.
8. The Site may contain links to websites and access to content, products and services from third parties, including users, advertisers, affiliates and sponsors of the Site. You agree that BTS is not responsible for the availability of, and content provided on, third party web sites. The User is requested to peruse the policies posted by other web sites regarding privacy and other topics before use. BTS is not responsible for third party content accessible through the Site, including opinions, advice, statements and advertisements, and User shall bear all risks associated with the use of such content. BTS is not responsible for any loss or damage of any sort User may incur from dealing with any third party.
9. Liability - BTS reserves the right to change the information provided on or via this Site, including but not limited to these Terms & Conditions, at any time and without notice. However, BTS does not undertake to update the Content contained on this Site from time to time. You are obliged to exercise your independent diligence on the information provided on or via this Site before arriving at any decision and you will be solely responsible for your actions. BTS shall not be held responsible for all or any actions that may subsequently result in any loss, damage and or liability on account of such change in the Content on this Site.
10. In no event will BTS be liable for damages of any kind, including without limitation, direct, incidental or consequential damages (including, but not limited to, damages for lost profits, business interruption and loss of programs or information) arising out of the use of or inability to use our Site or any Content on the Site.
11. Governing law - This Site and its Contents shall be governed by and construed in accordance with all applicable laws of India. All disputes arising out of or relating to the use of this Site shall be submitted to the exclusive jurisdiction of the courts of Pune.
12. Any information disclosed to BTS outside a pre-existing and documented confidential business relationship will be deemed non-confidential.
13. Contact Us at info@bajajtechai.com

Overview

Last Updated on 07/04/2026

This document (“Privacy Policy”) is published in compliance with the provisions of Information Technology Act, 2000 (as amended from time to time), its Rules & Regulations and all other applicable laws in India. This Privacy Policy should be read in conjunction to the Terms and Conditions of this Site.

“We,” “us,” and “our” means Bajaj Tech.AI (a unit of Bajaj Finserv Direct Ltd. (BFDL)). 

The “Site” means our website, mobile site, or application we provide with the url link https://www.bajajtechai.com

“User”, “You” and “your” mean anyone who visits, accesses, or uses our Site.

If you do not agree with the terms and conditions stated hereunder, you shall not access, visit our Site or can exit the same.

Bajaj Tech.AI intends to protect the privacy of its users and members on its Site and committed to maintain the confidentiality, integrity, and security of all Information of our users provided by them to Bajaj Tech.AI from time to time. This Privacy Policy describes how Bajaj Tech.AI collects and handles the information it may collect and/or receive from you via the use of this Site. Please see below for details on what type of Information we may collect from you, how that Information is used in connection with the services offered through our Site and relevant Information shared with our authorized partners, only for the purpose of services we offer and as permissible under applicable laws. This Privacy Policy applies to current and former visitors to our Site and our customers and by visiting and/or using our Site, you agree to this Privacy Policy. We encourage you to read our privacy statement to understand what types of personally identifiable Information we collect and how we use this Information. 

Information We Collect and How We Use That Information

1. In case you are interested in our services or you have any queries with regards to the services offered by us as stated in our Site, you may submit information including Full Name and Email ID for us to connect with you for the sole Purpose of offering our Services as stated in the Site. Please note this consent is purely voluntary.
2. We assure you that the Information collected/stored/processed/shared shall be solely for the purpose for which it has been collected. All representation of Information, facts, concepts, opinions, or instructions and data about an individual who is identifiable by or in relation of such data shall be collectively known as “Information”.
3. Information exchanged between you and Bajaj Tech.AI in the form of written communication, responses to emails, feedback required from you, participation in discussions, etc. is handled with confidentiality. 

Sharing of Information

1. Bajaj Tech.AI endeavours to take all reasonable steps to ensure that the confidentiality of your Information is maintained by imposing strict confidentiality standards on all the third parties to whom it discloses such Information. While usingthis Site or availing the products and services. 
2. Bajaj Tech.AI may share your Information with its partners, affiliate(s), and agents in accordance with applicable laws, for the purposes of (i) providing the services and to perform the functions on your behalf or on behalf of Bajaj Tech.AI; (ii) marketing new products and services by Bajaj Tech.AI or by any of its affiliate(s). 
3. Bajaj Tech.AI may share Information with its third parties in accordance with applicable laws, for providing certain services offered by third parties, we make available to you, through or on our Site. We may provide Information related to those services on our Site or redirect you to the Site of the third parties. Your Information shall be used/ processed/ stored by the third party in accordance with the services availed by you as per the terms and conditions of the respective third-party website. Bajaj Tech.AI shall not store any Information collected in this case and therefore, we are not bound to maintain confidentiality regarding the Information shared or collected and shared by you with such third parties. It is hereby expressly declared that third parties shall be solely responsible for use of your Information by them. 
4. Changes in Policy - Due to changes in legislation or enhancements to functionality and content on the Site, we may make changes to privacy policy (without being obliged to do so) and would reflect those changes in this privacy policy statement. Hence, you are requested to go through the privacy policy statement on a regular basis. By using this Site, you consent to the usage of the Information that you provide to us in accordance with this Privacy Policy. If we alter our Privacy Policy materially, the alterations/ changes to this Policy will go into effect on posting this page. If you continue using the Site, you are consenting that your Information may be used in accordance with the new Policy. If you do not agree with the changes, then you should inform us that you do not want your Information used in accordance with the changes.
5. Security of Information shared by you - Bajaj Tech.AI is strongly committed to protecting the privacy of its users and has taken all necessary and reasonable measures to protect the confidentiality of the user Information and its transmission through the world wide web and it shall not be held liable for disclosure of the confidential Information when in accordance with this Privacy policy or in terms of the agreements, if any, with the Users. We use an SSL certificate to secure the Information you share with us and its transmission. Because no data transmission is completely secure, and no system of physical or electronic security is impenetrable, we cannot guarantee the security of the Information you send to us or the security of our servers, networks, or Information bases. By using the Site and its Services, you: (a) agree to assume all risk relating to the Information sent to us or collected by us when you access, visit and/or use the Site and its Services (including without limitation your personally identifiable Information or other Registration Information); and (b) agree that we are not responsible for any loss of such Information or any consequences that may result from any loss of such Information. 
6. BFDL has an internal policy for incident reporting and management which is reviewed and updated from time to time which deals with framework for management of information security incidents at BFDL, including reporting of incidents, escalation procedures, and actions to contain the damage and recover systems and follow up investigative and corrective actions.
7. We may share you Information with the Government agencies & authorities in accordance with the applicable laws, rules, regulations, or orders and we are not obliged to notify you for the same.

Retention of Information & handling of deletion request

We retain Information as long as the purpose of its usage exist, after which the same is archived or purged or deleted by us except in case where the retention is required as per applicable laws. Further, we inform you that we retain Information even after you withdraw your consent partially or wholly, for longer period of time, when necessary or required to be retained by Us, under various applicable laws.

In general terms, this will mean that your personal Information will be kept for the duration of our relationship with you and:

• the period required by tax and company laws and applicable laws, rules & regulations; and
• as long as it is necessary for you to be able to bring a claim against us and for us to be able to defend ourselves against any legal claims. This will generally be the length of the relationship plus the length of any applicable statutory limitation period under local laws.

If you are desirous of having your details removed from the records of Bajaj Tech.AI, on receiving your request, Bajaj Tech.AI shall, subject to the applicable laws, as amended from time to time/any statutory modification thereto, or re-enactment thereof, modify, remove and/delete such information. Once the requested action has been taken, Bajaj Tech.AI will inform you via email or provide a response to your service request, as per the mode chosen by you. 

Cookies Policy

Like most Sites, we use small bits of data called ‘cookies’ stored on user’s computers to stimulate a continuous connection. Cookies allow us storage of Information about your preferences and certain session Information that allow you to move to different pages of our secure Site without having to re-enter your Information. A cookie includes a unique identifier that is sent by a web server to the browser on your computer, mobile phone or any other internet enabled device when you visit an online Site. Cookies and similar technologies are widely used to make Sites work efficiently and to collect Information about your online preferences.

We use this Information to customize our services and measure the overall effectiveness of our online content, and products and services we offer through the Site. We use cookies for marketing purposes as well to track your online activity and to help advertisers deliver more relevant advertising or to limit how many times you see an ad. No personal information will be collected via cookies and other tracking technology; however, if you previously provided personal information, cookies may be tied to such Information. Any Information collected is stored in secure databases protected via a variety of access controls and is treated as confidential Information by us.

Grievance Redressal Mechanism

In case of any complaints, discrepancies, requests, or concerns with regard to use, processing, disclosure of Information with respect to your Information/Personal Information or breach of Term of Use & Privacy Policy and violation of provisions of IT Rules and other applicable laws, Guidelines, Rule & Regulations, you may contact the designated Grievance Redressal Officer. The Grievance Officer shall redress the grievances expeditiously and in any event within the period prescribed under law. Not with standing the above, Bajaj Tech.AI reserves the right to decline to process any such request which may risk the security and confidentiality of the Personal Information of others, as well as requests which are impractical or not made in good faith, or the circumstances as provided for under the law permitting Bajaj Tech.AI to refuse such request(s). 

Details of Grievance Redressal Officer is mentioned herein below:

Name: Lipi Nayak

Designation: Lead – Customer Service

Contact No.: 7066114134 (Monday to Friday - 10 AM to 6 PM)

Email Id: grievance.officer@bajajfinservmarkets.in