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E-commerce
E-commerce
Smarter E-commerce by AI-Powered Tailoring
Overview
Practitioner's Perspectiveof E-commerce

As practitioners, we deliver end-to-end commerce solutions by seamlessly integrating strategy, technology, and design across the Discovery, Engagement, and Conversion stages. By leveraging data through continuous tracking of key metrics and customer heatmap analysis, we create impactful omnichannel experiences that deepen engagement and drive measurable business growth. Combining hands-on expertise with cutting-edge tools, we help businesses maximize returns on digital assets while delivering highly personalized, frictionless customer journeys.

  

25M+

GMV

10M+

Monthly Traffic Serviced

15%

Reduction in GMV

AI in

E-commerce

Artificial Intelligence is redefining digital commerce by enabling intelligent product catalog management, personalized customer experiences, and data-driven growth across the commerce lifecycle. From AI-led product discovery, recommendations, and conversational commerce to dynamic catalog enrichment and post-purchase engagement, AI helps enterprises improve conversion, scale personalization, and drive loyalty. Leveraging deep expertise across Adobe Experience Cloud and Adobe Commerce, Bajaj Tech.AI helps organizations operationalize AI across experience, content, and commerce platforms to deliver measurable business outcomes.

How AI is enabling E-commerce:

  • Intelligent product catalog management and product discovery
  • Personalized customer engagement and conversion optimization
  • Scalable, enterprise-grade AI across experience and commerce platforms

E-commerce

  

Expertise

In the E-commerce domain, we have excelled in the delivery of high-end platforms for digital marketplaces. These platforms have helped achieve a better user experience.

Discovery
Discovery
Enabling users to easily discover platform and products by optimizing SEO, CWV scores and integrating NLP search engines.
Experience Design
Experience Design
Designing intuitive, adaptive and personalized user experiences across the journey.
Platform Integration
Platform Integration
Deploying and integrating leading commerce platforms (e.g., Salesforce, Adobe, Shopify) for scalable performance.
Custom Implementation
Custom Implementation
Creating custom seller portals allowing multi-city multi-seller architecture and enabling sellers to manage their inventory, prices and offers.
Merchandising & Catalog Management
Merchandising & Catalog Management
Streamlining merchandising and catalog management for consistency, scale and speed.
Omnichannel Enablement
Omnichannel Enablement
Unifying customer journeys across web, mobile, in-store and marketplaces through seamless integration.
AI, Automation & Analytics
AI, Automation & Analytics
Leveraging AI, automation, and analytics to optimize operations, personalize engagement and drive growth.

Ecommerce

  

Case Studies

Revolutionizing Retail: Building India’s Largest Hyperlocal Marketplace

Our Domain

  Experts
Leadership Image

Dhiraj Jha

Head - Experience & Commerce

Leadership Image

Durgesh Desai

Principal - Consulting Services